Case Date:

7/25/2017

I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit? Thanks!

Case Date:

3/27/2018

Good afternoon, I am with the Columbus City Utilities and we are shopping for new software. Our director, Keith Reeves, has always been a fan of Bloomington Utilities and we were wondering what software you use for customer accounts? How satisfied are you with it? Thanks, Chelsa Goben Lead Accountant

Case Date:

10/20/2013

Hello, I am actually a resident of Vigo County but I lived in Bloomington years ago while Mayor Kruzan was a State Rep. I wrote to him after the Matthew Shepard murder urging him to support hate crime legislation and he responding with a handwritten letter promising to fight hate crimes. I still have the letter framed and that response made Mark Kruzan my favorite politician. I was overjoyed to hear he became mayor of Bloomington after I moved away. He is a great man. Hearing that he performed several same sex marriages last February further proved that this is a man who firmly believes in equality for all. I am writing because my partner and I are visiting New York City next year to be legally married and we would love to have a letter from him that we could frame and display at our wedding.

Case Date:

6/11/2018

the utility line easeway between the back of our property beyond our back fence and the neighbors on the next block (Sare) is overgrown and has lots of vines growing on utility lines. It is accessible from our driveway off 1419 S. Winfield.

Case Date:

1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager