Case Date:

9/6/2017

Smithville was installing cables and it caused our drains to back up into the house. Are the pipes broken or blocked?

Case Date:

2/11/2018

Around 11:15pm tonight my basement toilet erupted, spewing sewage that covered a huge area of the floor. I called the city hotline and was told to call a plumber, even when I said my next -door neighbor had the same thing happen a few months ago. The word “clog” in spray paint is still very visible on the street in front of my house where the city came and cleared the pipe. I just spent the past 4 hours cleaning the filth up, which included lots of hardened blobs of fat, cigarette butts, and other things that obviously did not come from my house. I am going to get a plumber in tomorrow, but can the city please investigate, as I am very nervous about a recurrence. Thank you.

Case Date:

3/9/2016

Hole in street near storm drain at bus stop is hazardous to passengers getting on and off bus

Case Date:

6/18/2015

Storm sewer inlets (2) both plugged at 3rd & Fess

Case Date:

6/19/2015

Storm sewer grates at SOUTHEAST corner of 3rd & Fess plugged.

Case Date:

1/20/2015

Small hole but shows large cavity under, next to sewer drain. Concerned that car could break through like a sink hole.

Case Date:

3/9/2018

Recently missing 5-inch pipe cap in the right turn lane from 10th street onto Range road. Dangerous to cyclists and pedestrians. Thank you.

Case Date:

3/16/2018

Hello, I live at 3408 E Olcott Blvd. There is a storm drain on the street between 3408 and 3412 that runs under my property and opens into a drainage ditch behind my shed. This pipe is completely clogged with leaves and other debris. Is clearing this pipe something the city can take care of? Thanks! Andy

Case Date:

6/11/2018

Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well. Thank you Laura Lane

Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly