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City of Bloomington, Indiana

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closed #152597

City Performance

Case Date:
4/29/2016

This morning, while driving to work at Cook Pharmica, I was going a different way than normal. I was on 3rd St instead of 2nd St, and needed to get over to turn onto Patterson abruptly because I wasn't too familiar with the area. A city employee driving a city truck not only didn't acknowledge my turn signal, he sped up. He proceeded to try and "race" me, and when I was finally able to get in front of him because I couldn't get behind him due to other vehicles, he proceeded to turn his bright lights on to distract me. Naturally, I sped up. The city employee sped up with me and began to tail me, all the way to Cook. I pulled over into the Cook lot and attempted to get a license plate, but he sped away. All I could get was what I believe the last 2 digits to be, 50. I want you to understand, as a city employee, this person represents not only the city, but the city government as well. This was a HORRIBLE display of unprofessional and inappropriate behavior. I do not know that side of the city well, and for all this guy knew, I could have been from out of town. And that's the impression an out-of-towner would have of city government. Next time this happens, I will not only take a video of it, I will post it on every social media website and news outlet available. Fire immature people who act like this because they should NOT be working in government. Thanks and have a nice day.

closed #133458

Unsafe Buildings

Case Date:
8/19/2013

I am writing this in regards to an elevator issue in which I was apart of at Smallwood Plaza. I am concerned about the safety hazard their elevators pose. On July 26, 2013 3:30 pm I had just come home from work at about 3:00 pm. I parked my car in the B1 garage of Smallwood so I could move my things back and forth easily. I went up to my apartment (the elevator seemed normal at this time), put my phone to charge, rested a bit, and then went back down to my car because I was moving. After packing my car, I went back to the elevator to go back upstairs to my apartment, on the 7th floor. I keyed my card to go up, the elevator started rising, and I heard a peculiar sound. The best way I can describe this sound is that it sounded like chains rubbing against each other. Then, the elevator shook and jolted. Luckily, I didn't get hurt, but I was forced to the other side of the elevator because of the jolt. I immediately pressed the emergency button as well as the alarm button. After waiting for 5 minutes with no response, having no phone because I had left it to charge, I started to panic and hyperventilate. I waited for 30 minutes alone in this elevator. I looked for the emergency phone in the box and was horrified to see that it wasn't there. I had pressed the emergency button for 30 minutes. I had looked up at the security camera thinking, "can't you see me?!" Thirty minutes later, a girl on the other side of the elevator said: "is anyone in there? I replied: "yes can you please open the elevator?!" "I can't it's not opening. I will go get help, ok?" I was thankful that someone had heard me. A couple of minutes later, a maintenance guy showed up. He opened the elevator with his hands, and gave me his hand so I could climb down because the elevator was stuck in between floors. It took a little more than a week to fix the elevator. After my incident, I first talked to someone in the City of Bloomington building and he said to talk to Smallwood first and then report back if nothing was resolved. I talked to the Smallwood office management. Their response to me was "It happens, it's normal." Appalled, I said, "Well, will you let me know what happened?" and she replied "what do you mean" and I said: "well, with the elevator..." and she said: "I can take your name and number and have my manager call you" Whitney, the woman I had this short conversation with, seemed to be completely dry and not concerned about this situation. I never heard from the manager or the office. I find this issue to be a huge safety hazard to the public. Please let me know what will be done about this situation. Thank you, Priscilla Massey

closed #134316

Excessive Growth

Case Date:
9/19/2013

Dear Sir or Madam, There is a real excessive growth of nature in an electrical post and its lines at the alleyway that goes from First Street to University Street parallel to Grant Street, and also the pathway that goes from Grant Street to the aforementioned alleyway (between University and First. Thank you very much.

closed #135839

Street Snow Removal

Case Date:
1/5/2014

H I I heard a loud noise and looked outside. My mailbox was just hit by a snow plow. It is broken. The plow didn't stop. The post was snapped off at the ground. Help, Colleen Mulinix A A

closed #141769

Website & Web Services Feedback

Case Date:
10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

closed #142251

City Performance

Case Date:
11/5/2014

There may be no illegalities within the mayors administration, but there are breeches of the peace through his office. The city does not derive a debt to the State of Indiana, it does operate under the same jurisdiction, and that means authority. Mark Kruzan is being given a vote of no confidence because of the Separation of Church and State. He has become a rebel, and some of his actions have been worthy of accrediting, but in light of other circumstances in the city , such conducts will have negated such accreditation. He is a disgrace for not challenging Federal authority away from being an independent on the ballot, and does not deserve to remain the Mayor of Bloomington city government.

closed #142966

Water Utility Billing Problems

Case Date:
12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

closed #144892

Bus Services (Bloomington Transit)

Case Date:
4/30/2015

Missing bus stop - We are missing the bus stop outside our office at Walnut Park, across from the IU Credit Union and near the location of the new Lucky's Market.

closed #136629

Graffiti

Case Date:
3/5/2014

White spray paint on wall in east parking lot by office building

closed #136734

Website & Web Services Feedback

Case Date:
3/12/2014

Hello, This is regarding article: https://bloomington.in.gov/documents/viewDocument.php?document_id=3480 My name is Phillip Dengler and I run http://bestblackfriday.com/ and am now one of the top Black Friday related websites on the Internet today. We are the first to leak many of the store ad scans and we also feature a variety of buying guides and shopping tips to help shoppers save money and ensure their safety both online and offline. We have collaborated with many large newspapers such as The Huffington Post, NJ.com, The Salt Lake Tribune and others. I came across your Police Holiday Safety Tips guide and was impressed by the information. I was wondering if you could take a look at my website http://bestblackfriday.com/ and possibly add me as a reference? We are among the most trusted online Black Friday shopping websites on the Internet and offer secure online shopping if Bloomington residents would rather not leave their house on Black Friday. We also offer secure Cyber Monday shopping as well as we are partnered with hundreds of stores including the most popular (Walmart, Best Buy, etc) and direct users to the right places. Additionally, here are a few of the more popular sections of our site: http://bestblackfriday.com/user-guide http://bestblackfriday.com/user-guide/family-traditions which we get excellent feedback on. The User Guide is filled with planning and safety tips as well. Best, Phillip Dengler BestBlackFriday.com