Case Date:

9/9/2024

I finally collected all my (only) tree debris from my yard and piled it next to my driveway at 3617 E. 3rd St. Could this be picked up?

Case Date:

9/6/2024

When my recycling was picked up this Wednesday the lid to my container was broken. See break in picture above. Requesting a new can with functional lid or new lid. Thank you.

Case Date:

9/4/2024

Trash bins left in neighborhood intersection for weeks and the trash or recycling isn’t being picked up. Bins are overflowing and the trash collectors are not picking it up on Tuesdays pickup. The owner of the bins at 1401 leaves them in the intersection full while trash and debris is blown around the neighborhood. The children report it smelling terrible and it looks awful.

Case Date:

9/2/2024

My recyclables were not picked up today. They were put out the evening of 9/1.

Case Date:

8/28/2024

4391 W Belle Avenue—trash pick-up was fine, but they never got my recyclables. Went there at lunch to put bins in garage. Left it out thinking that maybe they’re now coming much later for recyclables. I put it back in garage after 5pm as neighbors bins were all away.

Case Date:

8/28/2024

Trash on Keystone Court not picked up

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.

Case Date:

8/26/2024

We were told that COB along with Monroe County would be working to collect excess tree debris from the July storms. We followed what was asked and submitted a form(case #192173) and placed it all on the side of the road next to our driveway. My husband saw the people come by on the day we were scheduled and they picked up some stuff on the OPPOSITE side of the road(directly across from our house where there is no house) and left everything next to our driveway along with the debris next to our mailbox. They seemed to have picked up a small amount of the debris next to the mailbox but not all of it. My husband checked and our case is now 'Closed' but it only lists anonymous. So someone skipped us or just didn't do it and then closed out our ticket with no reason. We would like someone to come out and collect. Thank you

Case Date:

8/26/2024

Hello during recycle pick up today i witnessed the people look at our can, that was completely shut and not overflowing, and take a piece out to make it look like it was and not pick it up. This is unacceptable as they took everyone else’s as well that was overflowing even though ours was not. They have done this in the past as well and I have put in requests for then as well. Thanks

Case Date:

8/23/2024

After the last trash collection, our bin is broken/cracked in a few places along the top, including the middle of the handle. Is it possible to get a replacement? It's the small size. Thanks!