Case Date:

7/9/2025

Today was recycle day. My recycling container is now missing. What are next steps to replace it? Thank you in advance.

Case Date:

7/9/2025

My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you

Case Date:

7/8/2025

IRT U-Report 204012. the trash is located on city property at the intersection of E. Sheridan Drive and S. Ballantine. Did the inspector look at all four corners of the intersection????? I would have to guess not, as the garbage is still there!! Please take a second and look and do a more thorough inspection. Thank you.

Case Date:

7/7/2025

Recycle wasn't picked up

Case Date:

7/7/2025

We arranged for a large item pickup on July 7, but the large item (a couch) was not picked up. We have not received a return phone call from the city despite calling and leaving a message.

Case Date:

7/7/2025

Some disrespectful person dumped their trash bags at the corner of E. Sheridan Drive and S. Ballantine. Would you please send someone to pick up the trash? I would do it myself, but not sure what sort of toxic garbage is in the bags. Thank you.

Case Date:

7/7/2025

Forgot to pick up my yard waste last week.

Case Date:

7/5/2025

On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.

Case Date:

7/2/2025

It looks like the trash truck was leaking some sort of white liquid that smells putrid. It follows a line along the trash cans of all of our houses in the cul-de-sac. Can you please send someone to clean this up ASAP? We are putting our house on the market right now and this will be a deterrent for buyers. Thank you in advance for your help! Best, Jake

Case Date:

6/27/2025

My recyle bin was missing on the sanitation day's morning around 7am. I tried to find it in the neighborhood with no success. I would appreciate your help with a replacement.