Case Date:

12/18/2017

when do we get the correct size trash cans?

Case Date:

12/23/2017

I requested a smaller trash can a couple months ago and was told in would come in November. I was wondering if it was still in the process if coming or what's up. my address is 3417 S Westminster Way, Bloomington, IN 47401

Case Date:

12/27/2017

I would like to know when the city will next pick up yard waste. I wish to avoid a HAND citation, as we have received a warning.

Case Date:

1/17/2018

We put our Christmas tree out Monday for pick-up on Monday since this is the last week for it and it was not picked up. The recycling crew shook the snow off and pulled it out further so it wouldn't be missed but it is still there as of this morning. My address is 807 S. Mitchell. Please advise on the best way to proceed. Thank you all so much for all you do!

Case Date:

1/18/2018

Good morning, I am just curious if our trash and recycle will be picked up this week. I am at 1110 N Jackson Street. Our trash/recycle did not get picked up for two weeks during the holidays and it became an issue where we could not fit all of our recycle in the bin within your guidelines and had to keep it another week. Please let me know. Thank you!!

Case Date:

3/8/2018

This morning when I went to bring in my trash and recycling containers I noticed that my trash had not yet been picked up. I do see, however, that all of my neighbors have brought in their containers. I only have about one small grocery bag of trash per week, but it is still in the bottom of my trash can. As I am required to pay for this service weekly, is it possible to have my bill reduced this month as I have not received the service? thank you, Cynthia Ramlo

Case Date:

3/11/2018

My yard waste has not been picked up. If it begins only at a particular date, why can't I find that on the website?

Case Date:

3/27/2018

Dear Madam or Sir, I am writing to complain about two issues: 1) While delivering new garbage and recyclable disposer containers, the truck broke my mailbox. 2) Seems like they delivered a defective recyclable disposer container. One of the wheels fell off. I picked it up and pushed it back in several times. Now, during a pickup - that wheel just disappeared. Perhaps it fell inside the truck. Please help. Arkadev Chatterjea 2551 N Skyline Drive Bloomington, IN 47404

Case Date:

4/2/2018

Dear Ms Carter, Good Morning. Thank you so much-I appreciate the help (Reference uReport Case #163754) I talked to you on last Friday. You asked me about my problems and the same day sent help to (1) fix the wheels of the recycle bin and (2) to fix the mail box and attach it firmly to the stand (the base of the mailbox is broken but that's not creating any problems; moreover, it was a day of constant rain and there was no way to address that) Overall, I am thankful and satisfied. Based on past experiences, getting something done at home has been a real hassle. So, the expectations were about long delay and repeated requests and so on. So, I really appreciate the courteous, prompt and professional service. And, as someone who has been a government employee throughout one's career (I have always taught in public universities), I also feel extra proud. With sincere regards, Arkadev

Case Date:

4/2/2018

Sorry, I forgot to add my contact details (in my previous email). For your records, they are: ARKADEV CHATTERJEA, PhD Visiting Professor of Finance Kelley School of Business, Indiana University Bloomington arkadev@gmail.com | achatter@iu.edu | chatterjea@cornell.edu +1 (607) 319-6511 (Cell) & (812) 856-3323 (Work)