Case Date:

5/4/2018

I had a yard waste container out with my other containers yesterday and they did not pick it up. Just wondering why.

Case Date:

5/7/2018

It would be useful, and I think easier for the sanitation department, to have an online form to request large item pick up, rather than having to call in. I was hoping to have a large item of trash picked up with my regular trash today, Monday. I called this past Friday, not realizing the sanitation department was closed on Fridays. They called me back today (Monday) and left a message. By the time I was able to call back, it was too late for anybody to pick up the item, so I have to wait until next week.

Case Date:

5/8/2018

The recycling/trash container in front of 430 Kirkwood is broken and filthy. Needs to be replaced. Thanks!

Case Date:

9/20/2016

I have just moved to 729 S. Washington St. I need two recycle bins.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

10/6/2016

My recycling and paper recycling was not picked up today. I called twice, both times before dept. closed. First time, at about 11:46 or noon got a man, very nice; second time at 1:50 an answering machine. I'm told recycling is closed on Friday. For how long must I leave these two containers out for pickup? I finally called the Mayor's office, and Elizabeth filed a U-report. Naturally she was nice and very prompt in helping me.

Case Date:

10/10/2016

Hello! I noticed that there are plenty of recycling options on Kirkwood, but almost none on the half right outside of the Sample Gates until you get to around FARM (I know because I had something to recycle and walked until I found a recycling bin). I think having a few more recycling options in this area would be helpful, especially considering all the recycling people might have coming out of places like Chipotle and the Pourhouse. I really hope you consider doing this!

Case Date:

10/27/2016

For some reason my recycling was ignored this morning, even though the rest of the street was collected. No note was left, so I am in the dark. If there was a reason, I'd like to know it please. Thanks, Keith

Case Date:

12/20/2016

I do not see a way on the website to give feedback so I am using this form. I would ask that you forward the information to the Sanitation Department. I was reading the proposed changes to the trash pick-up at https://bloomington.in.gov/sanitationmodernization. It states that the new rates would be $6-$18/month. This penalizes families who work hard to reduce waste. For the past decade or more we have averaged fewer than 8-10 bags of garbage a year. You are proposing that I now start paying a monthly fee whether I put out garbage or not. I will not belabor the point, but you are asking me to go from paying $16/year to, at best, $72/year. This would not appear to incent conservation in any way.

Case Date:

12/30/2016

I have always had positive experiences with all members of the Sanitation Department, but this past year, in particular, I have had extremely positives experiences. Not only have the team members been thorough, timely, and respectful, but everyone has been SO friendly! The team doesn't hold back on the smiles, waves, and well-wishes. I cannot say enough positive about the Sanitation team (yard waste, recycling, trash) that comes through the Winslow Farms/Sweetbriar neighborhood. Thank you so very much and please pass along my appreciation!