Case Date:

7/7/2024

Recycling was not picked up this week (Thursday). I brought the cart back in today but not sure if I should return it to the curb for a late pickup.

Case Date:

10/18/2018

Yard waste was not picked-up at 2417 E. Canada drive this morning.

Case Date:

12/30/2016

I have always had positive experiences with all members of the Sanitation Department, but this past year, in particular, I have had extremely positives experiences. Not only have the team members been thorough, timely, and respectful, but everyone has been SO friendly! The team doesn't hold back on the smiles, waves, and well-wishes. I cannot say enough positive about the Sanitation team (yard waste, recycling, trash) that comes through the Winslow Farms/Sweetbriar neighborhood. Thank you so very much and please pass along my appreciation!

Case Date:

11/12/2017

When our recycling was picked up on Thursday, apparently half the material in the can was stuck and did not fall into the truck, maybe because a flattened cardboard box was a little bit wedged against the sides of the bin. So when we got home after the pickup, we found the bin still half-full. Maybe it is possible for the sanitation workers to double-check to make sure bins are properly emptied before returning them to the curb.

Case Date:

4/19/2018

Dear Sir or Madam, We are struggling with our recycling bin regularly not emptying fully. It is only half empty today. We are not smashing our recycling down, all boxes are flat. I am not sure what is preventing it from emptying fully. If you could please send the recycling truck back by our house, we would appreciate it, and also if you have any suggestions on how to fix this problem. Thank you.

Case Date:

4/19/2018

Dear Sir or Madam, We are struggling with our recycling bin regularly not emptying fully. It is only half empty today. We are not smashing our recycling down, all boxes are flat. I am not sure what is preventing it from emptying fully. If you could please send the recycling truck back by our house, we would appreciate it, and also if you have any suggestions on how to fix this problem. Thank you.

Case Date:

3/22/2018

Good morning, Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling? Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you

Case Date:

4/5/2018

Dear Sir or Madam, Our recycling was only partially picked up today. Our container is still half full. Would you workers please be able to swing by and collect the rest of our recycling? Also, our yard waste was not collected today. We thought today was our scheduled day. I am not sure if the truck is still coming to collect or if we have the days wrong. Please let me know. Thank you