Sewer Problems (Sanitary Sewers)
601 B W 4th ST
- Case Date:
- 2/12/2026
We have been out of state for the last 4 weeks. We returned a few days ago and our sewer is backing up into the sink. Have you had problems in the area with frozen sewer lines? Thanks…
Fire Hazards
1209 S Hearthstone CT
- Case Date:
- 1/31/2026
3 fire hydrants in Hearthstone Village covered when City snow plows pushed snow off streets. 3 hydrants in the end of each court, between 1204-1209 and 1312-1310 (Hearthstone) and at the corner of the access road and Bridgestone. The one at 1204-1209 is especially problematic. --see attached pic --there is a hydrant somewhere under that pile of snow!
Water Utility Problems
721 E Sherwood Hills DR
- Case Date:
- 1/30/2026
Water pipe has a leakage and the water meter is broken
Water Utility Problems
1604 S Henderson St
- Case Date:
- 1/26/2026
The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.
Sewer Problems (Storm Sewers)
3802 E Winston ST
- Case Date:
- 1/25/2026
Storm sewer grate knocked off by snow plow on Winston on the south side of the road just east of S. Creekside Ct intersection. There is a big hole that a person or car can get stuck in. I put some orange cones there and a board over it temporarily. Needs to be fixed quickly before there is an accident.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 1/25/2026
The water in all 3 of our toilet bowls is simultaneously way down below normal. In 2019 we had similar issues in the neighborhood and it was caused by a plugged-up city main. It ended up causing a sewage backup into our basement for which we received compensation from the city.
Water Utility Problems
2800 S Robins BOW
- Case Date:
- 1/24/2026
Water is leaking out of the service line between the properties of 2800 and 2802 s robins bow.
Water Utility Problems
3100 S Rogers St
- Case Date:
- 1/24/2026
Consistent water pooling and ice on road this block of Rogers on west side of street. Broken pipe?
Water Utility Problems
1924 N Locust Ct
- Case Date:
- 1/23/2026
Frozen water in the gutter on the west side of Locust Ct.
Water Utility Problems
2035 W Allen ST
- Case Date:
- 1/23/2026
Just wondering g how long it takes for a simple request about a hydrant to get a cap replace. I called in over a week ago nothing has happened.
I also never got answer about all of the hydrants I see except for one that has value nut base usually flush with the top of the hydrant cap, but this hydrant the value nut is a couple of inches above the cap. Why ?