Case Date:

2/17/2026

Broken water access from snow plowing.

Case Date:

2/16/2026

Hello, West 3rd St. between Davission and S. Walker needs street sweeper. Also Davission St. between homes 307 and 323 needs street swept as well. Both side of the road if cars are not in the way. Thank you

Case Date:

2/15/2026

Water seems to be coming out of a storm drain. Next to the construction for the Convention center. They have a machine pumping water around I think and the issue is next to the machine.

Case Date:

2/14/2026

possible sewer back-up at the end of West Maple Leaf Drive.

Case Date:

2/12/2026

We have been out of state for the last 4 weeks. We returned a few days ago and our sewer is backing up into the sink. Have you had problems in the area with frozen sewer lines? Thanks…

Case Date:

1/31/2026

3 fire hydrants in Hearthstone Village covered when City snow plows pushed snow off streets. 3 hydrants in the end of each court, between 1204-1209 and 1312-1310 (Hearthstone) and at the corner of the access road and Bridgestone. The one at 1204-1209 is especially problematic. --see attached pic --there is a hydrant somewhere under that pile of snow!

Case Date:

1/30/2026

Water pipe has a leakage and the water meter is broken

Case Date:

1/26/2026

The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.

Case Date:

1/25/2026

Storm sewer grate knocked off by snow plow on Winston on the south side of the road just east of S. Creekside Ct intersection. There is a big hole that a person or car can get stuck in. I put some orange cones there and a board over it temporarily. Needs to be fixed quickly before there is an accident.

Case Date:

1/25/2026

The water in all 3 of our toilet bowls is simultaneously way down below normal. In 2019 we had similar issues in the neighborhood and it was caused by a plugged-up city main. It ended up causing a sewage backup into our basement for which we received compensation from the city.