Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

6/20/2025

My water suddenly stopped working. I don’t hear or see any broken pipes

Case Date:

6/20/2025

no water in our sub division

Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

6/10/2025

Appears that a water line connected to a garden hose has broken at the property. In the back of the property, near the AC condenser, water has been spraying out continuously for the past 12 hours at least. Not sure if the line is secured or the property owners know about the water break.

Case Date:

6/8/2025

Can you check the hydrant at 1215 s tall oaks. The valve stem is up a couple of inches and it might be leaking.

Case Date:

6/4/2025

Sign attached to a road sign on E. Morningside Drive just off E. Third Street. "Hydrant Flushing This Area". I assume this might be related to the Greenway construction as a hydrant was moved I believe. No notification to any neighbors regarding hydrant flushing. This sign has been in place now FIVE weeks and without neighbor notification, it has lost all effectiveness. Has Utilities forgotten the sign was placed? Please let me know so I may inform the Park Ridge Neighborhood (Association) of the sign status? Thanks -

Case Date:

6/4/2025

No access to hot water for unreasonable amount of time

Case Date:

5/27/2025

We have no water. I know the city has been working on a break. The water advisory for our area has been lifted. Yet, we still have no water.