Case Date:

6/30/2025

Water leaking from road

Case Date:

6/30/2025

We have a heavy discoloration (brown) from the main line coming into the home. We have a pre-filter prior to plumbing through the home and the pre-filter shows a heavy (almost solid) brown within 24hrs from changing the filter.

Case Date:

6/30/2025

My concern is too little or no erosion control in place on 19th St., where major storm sewer installation is going on. The street was flooded with muddy water on (6/29/25) Sunday morning. Tree limbs and debris left in the street after water receded. Crider is cleaning it up now. There is major excavation with lots of loose soil piled up on that 5A site so is this going to be contained in the future as work continues. I'm sure Utilities does not want this dirt flowing down and getting in to the existing storm pipes. It is a mess up here. Plus storm grates on the low end are filled with debris once again.

Case Date:

6/28/2025

We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?

Case Date:

6/27/2025

I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?

Case Date:

6/27/2025

Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.

Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/27/2025

There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.

Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

6/20/2025

My water suddenly stopped working. I don’t hear or see any broken pipes