Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

Case Date:

11/6/2012

I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404

Case Date:

5/7/2018

Our office received a phone call on Saturday, May 5th at 12:50pm from a women calling in regards to a water leak on Pepperride Drive. Melissa O.

Case Date:

5/27/2018

I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website? https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf

Case Date:

7/23/2017

No link or EM address to forward info to listed on your site... just address for mailing and fax number; no EM address listed. Thanks and sorry I'm sending you this information via clearly the wrong site! Please if you could forward it to correct department, I would be more than grateful. Thanks in advance, Annette E. Brown I have a cover letter as well, I will bring by the office. Just did not want to miss the deadline to apply date.

Case Date:

1/18/2017

My name is Claudia Chavira and I am reaching out on behalf of Lotus Arts & Education Foundation in Bloomington, Indiana. My question is regarding the city calendar. The foundation has several upcoming events we would love to post to the calendar for the consideration of Bloomington citizens. Let me know if this is something that is possible. Thank you for your time. Claudia

Case Date:

5/9/2017

Hello, I am an intern for Indiana University Writers' Conference. We will be hosting our conference in Bloomington on June 3-7. Would it be possible to post this information on your event calendar? If so, how should I go about doing this. Thank you.

Case Date:

10/17/2014

Hi there! My name is Melanie Nelson, I work in environmental services for Daly City. Our department is putting together a workshop on water conservation in the home as part of our "Going Green" series. We see it as a great way to protect the environment while also educating the community and saving them money, it's a win-win-win situation! Your page, http://bloomington.in.gov/waterwise , has been awesome as a guide for the event planning committee, and we can't thank you enough for posting it! The reason I'm emailing you is because a local middle school class has been helping us with the endeavor as a volunteer project and they (very proudly, I might add) found a great article here: http://www.improvenet.com/a/water-conservation-at-home . The article is a basic overview for children on water conservation in the home and its benefits, with links to several great sources for both children and adults. I think the kids would be absolutely stoked if you were to post a link to the article on your page, they love to help out wherever they can, and seeing the link on your page would show them that they've made a difference and their actions have had an impact (however small). Please let me know if this is a possibility and I look forward to hearing back from you soon! Thanks again! -Melanie

Case Date:

2/24/2015

Are the event calendars available for anyone to post an event? I could not find a "submit an event" button or info. Please help. thanks!