Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

4/26/2018

Spring has started and the outdoor smoke coming from the Barbecue is in full force at the Short Stop food-mart on North Smith Road. My wife and I had three meetings with the City Council about this issue in 2015. And 2 recorded meetings with the council as a whole and a second meeting a few weeks later. The smoke issue was to be addressed for this location. But Chris Smith sold the store without implementing the standards the City Council had requested he perform. He was supposed to install and indoor smoker by December of (2015) that never happened. And he then sold the business in spring of 2016. As an example of how bad this smoke is. I hung wet laundry outside yesterday (Wednesday 4-25-18). Hoping for that nice fresh air smell when it was dry. Our clothing smelled like we had been next to a campfire. So I had to rewash all of the clothing. This has become a HUMAN HEALTH hazard and it has not been taken seriously. The city did nothing after our meetings to address SMOKE issues from cooking outdoors. I really hate to call the Fire department each time I smell smoke. As the cost to the city will be ridiculous for putting out (3) outdoor smokers. But that is what I am going to start doing. As we cannot breath. She had a lung removed and everyone is turning a blind eye towards this fact. Let me know what the city can do. Our district representative Allison Chopra was at the meetings as she was running for office and won the election. But I was told she had slept since the meetings and did not remember the restrictions placed on the smoke issue. If necessary I can send you the link to the videos of the meetings and what was proposed. Thank You.

Case Date:

8/29/2018

when going east on 3rd st, after smith road you cant hardley turn in to edwards square, across from office lounge. traffic heading towards you from the east and traffic coming from behind you is dangerous. because theres no turn lane there. its a busy road, and is a real proble. i work in edwards square and we hear constant worries about it. it really needs to be adressed. thanks. if you have any questions you can call me at 812 -272-8721. thanks mr hiestand