Case Date:

10/12/2017

The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

7/7/2024

The property at 411 E Glendora looks abandoned and in bad repair. It was on Zillow as rental property. There is an old car on site and it has windows broken out. There is also a discarded chair at curb. Can you please direct me to proper office to report the property. I drive by it everyday and it’s getting worse and definitely an eye sore. Thank you

Case Date:

7/16/2024

The HVAC that serves the City Showers Building is increasingly getting louder. The sound level has gone from 88 decibels last week to 95 decibels this week. My office is the very most northwest location in the Showers Building and I can hear it through the office walls with a sound like the drone of a cicadas. I invite you to see how long you can stand on 10th Street adjacent to the Showers Building without plugging your ears to the high pitched screech of the City HVAC. I will likely swing by for public comment at the next available public meeting. Find the money in the budget to replace this nuisance please. It is truly upsetting those who work nearby it.

Case Date:

7/25/2024

Neighborhood residents near the White Oak Cemetery and the Westside Cemetery have been experiencing toxic smoke from the hazardous fires taking place in the encampments between Butler Park and N Adams St. The residents believe that the individuals in this encampment are either burning plastic trash, plastic coating of stripped wire, or potentially cooking meth. Residents have reported this issue previously through a uReport, but the fire hazards were not addressed. To get to the encampment you can enter from the B-line along N. Adams St., next go right at the end of the mesh wire fence (near B-line light post #183), then cross the railroad tracks (heading south), and you will find the well worn trail to the encampment.

Case Date:

7/25/2024

Tree leaning and looks like it may fall onto paved trail of B-line, north end. On north side of trail. Approx 1/4 mile from N Adams Street. The tree trunk is near the 4th lamp post, heading south, from the lamp post that has a Bryan Pk commemoration banner.

Case Date:

7/31/2024

Follow up on closed case #192588. Yes, I know when parking permits expire. I do not think a press release and a Facebook post qualify as adequate noticing. I understand the cost-saving of electronic messaging. Do you have special provision to contact non-tech savvy (often) elders directly? For years, ctizens have complained about the City's failure to communicate and be transparent. This approach to letting them know about complying with this important regulation isn't the best.

Case Date:

7/11/2024

Kirkwood Ave should be blocked off heading east from Dunn Street. If cars travel east past Dunn, there is no place to go and they are having to turn around in the Kirkwood/Indiana intersection. Indiana is closed heading north at that intersection and one way heading south. Going straight takes you thr the Sample Gates. I've been watching this happen for several days from my office in Carmichael Center.

Case Date:

8/18/2024

Courts frequently full from people outside the neighborhood. Particularly paid coaches giving lessons. If someone wants to make money let them do it in a private court before taking all of the neighborhood courts for hours from local residents. Please change the policy. If already a policy please post it.

Case Date:

9/5/2024

Malcolm Abrams and I own the bungalow housing the Bloom Magazine office at 414 W 6th Street. The alley to our west (when facing the building) sees a surprising amount of traffic, both vehicular and pedestrian due in part to the location of the County probation department's testing office just north of us along the alley. The alley surface is in poor condition with ruts and uneven patches. The utilities department is in the process of repairing and resurfacing a portion of our lot and alley due to water line damage from AEG fiber installation. I've been told that the city will pave some well-used alleys when in disrepair. I'm wondering whether this alley would qualify particularly given that the paving equipment will be onsite already. Thank you in advance for your assistance.