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City of Bloomington, Indiana

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closed #161486

Trash

Case Date:
10/10/2017

the trash at 1221 W. Green Tree Lane is overflowing. I reported this a little over a month ago and nothing is being done to clean it up and rodents are coming around more. Please get this taken care of. there are skunks and mice coming around and even a groundhog.

closed #161490

Water Utility Problems

Case Date:
10/10/2017

got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.

closed #161493

Water Utility Billing Problems

Case Date:
10/10/2017

my water bill says that we did not use any water for 37 days. I believe this is a mistake because we have been home.

closed #161494

Water Utility Billing Problems

Case Date:
10/10/2017

To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.

closed #161498

Graffiti

Case Date:
10/11/2017

Hello, I was wondering if you would be interested in a free trial of putting your website on page 1 of Google organic results. I will not charge you anything up front and you will ONLY be charged IF I can actually get you on page 1. I want to earn your trust and prove myself before charging anything. I only work with lawyers so let me know If you are interested. Ryan J zeroupfrontfeeseo@gmail.com 619-320-1646

closed #161552

Other

Case Date:
10/13/2017

#159586 Thanks for your responses, investigations and follow ups. I hope this was a one-time situation. I will let you know if I notice it again. Mike Horvath

closed #161559

Traffic Related Complaints

Case Date:
10/15/2017

On East 17th Street in front of the Devault Alumni Center (1000 E 17th St) there is a well-used pedestrian crosswalk. The white stripes are faded and at the crest of a hill, which makes them difficult for cars to see. A sign in the center of the roadway to highlight where the crosswalk is would be more eye-catching and will help drivers notice the crosswalk. The crosswalk is also right across from a bus stop, so this causes further confusion for drivers, who may be unsure if people are waiting for the bus or getting ready to cross. If a new island type sign was erected and the bus stop was moved 40-50 feet east of the crosswalk, I believe it would make this area much safer for pedestrians and drivers.

closed #161567

Website & Web Services Feedback

Case Date:
10/16/2017

Website says City Council's final vote on the Comprehensive Master Plan is Wednesday, Nov. 14 at 6:30 pm. However, Nov. 14 is a Tuesday. Which is it? Thanks. https://bloomington.in.gov/boards/plan/comprehensive-plan

closed #161571

Blocked Sidewalk

Case Date:
10/16/2017

Fallen tree - Rogers, east of High Street -North side of street -East of the Jackson Creek creek

closed #161572

Sidewalk & Curb Complaints

Case Date:
10/16/2017

334 S. Rogers Street Tree in the public right of way was supposed to be cut down 1 year ago. The tree is marked to be cut down but seems to have been forgotten. It is a hazard.