Case Date:

7/23/2012

I am having trouble finding the information I need on your website. I just spoke with Lori at customer service, and she advised me it is possible to receive email notification when a bill is due, and what the amount is. I do NOT want to get automatic check payments made to you, I simply want to receive my amount due, and send you a payment by check. I'm sorry, but I don't see anywhere on this website where I can sign up for this. Would you be kind enough to contact me, either via email, or telephone, and help me through this process? I just received your bill in the mail, and according to the bill, I have 3 days to get a payment to you. That's simply crazy. I look forward to your reply. Thank you, Chris Thornbury

Case Date:

7/23/2012

Northside of Tapp Rd. between S. Adams and Rockport Rd - overgrown weeds and brush on sidewalk make it difficult to travel on the sidewalk.

Case Date:

7/23/2012

Thank you so much for increasing the time for N/S light at Kinser and the Bypass. It used to be only about 4 seconds long. Now it's at least 10 seconds and traffic is able to flow much more efficiently and without waiting through 2 or 3 lights. THANKS!!!

Case Date:

7/23/2012

Lots of road trash in midst of high weeds on East side of Crescent Rd., just South of Crescent Pointe Subdivision.

Case Date:

7/26/2012

The trash cans in the business district, along Kirkwood Ave. stink.

Case Date:

7/27/2012

No street sign at Grant and East 10th.

Case Date:

7/27/2012

At Bryan Park right by the swimming pool, between the sidewalk and Woodlawn, there is a water pipe with the cover missing. The cover is sitting on the grass right beside the pipe opening but looks to be damaged. This is a fairly large hole in the ground and could be a danger if a child or pet accidentally stepped into it. Again, this is right near the fenced part of the pool and on the strip of grass that is between the sidewalk and Woodlawn.

Case Date:

7/28/2012

Severe split in branch of tree overhanging park path and playground equipment. Looks to be a severe hazard! I couldn't upload a picture on my iPhone but I have a couple if someone could e-mail me with an address.

Case Date:

7/31/2012

On your list of Commonly Mistaken City Services you list Medicare (health insurance for people over 65)as a state service. You meant Medicaid (health care services for the poor). Your link is correct--it goes to the state's medicaid page. Please correct your list. Thank you.

Case Date:

7/31/2012

street light out at the sw corner of Glendora and Lavern