Case Date:

10/4/2017

There has been a strong smell of raw sewage along the Jackson Creek Trail near the bridge between Olcott Park and Sherwood Oaks park the last two days.

Case Date:

10/5/2017

horrid, raw sewage smell coming from the south side of the bypass, at the bridge over old 37

Case Date:

6/19/2014

Noticed water on top of the water meter in my parent's front yard at 3221 N Kingsley Drive, 47404. Could there be a leak at the water meter?

Case Date:

7/26/2016

The manhole cover to the sewer in front of 1008 S Washington St has not been properly placed, so it wobbles when cars drive over.

Case Date:

10/8/2014

I have attempted to call several of the numbers listed on your website and have not had any success. I am trying to report a leak that needs to be addressed outside of our property located at 10047 Linden Ave. There are several valves under large metal plates that are overflowing into the street. We are requesting assistance with shutting them off and repairing them. We believe that those are water lines owned by the city. I would appreciate it if someone could contact me regarding this matter. I would appreciate any help you could provide.

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)

Case Date:

12/18/2017

Sewer gas backup into home. Excessive smell for the past 15 hours.

Case Date:

12/29/2017

Strange sewage smell in the front yard.

Case Date:

12/31/2017

Tree root blocking the main sewage line at 750 S westwood dr 47403

Case Date:

2/11/2018

Around 11:15pm tonight my basement toilet erupted, spewing sewage that covered a huge area of the floor. I called the city hotline and was told to call a plumber, even when I said my next -door neighbor had the same thing happen a few months ago. The word “clog” in spray paint is still very visible on the street in front of my house where the city came and cleared the pipe. I just spent the past 4 hours cleaning the filth up, which included lots of hardened blobs of fat, cigarette butts, and other things that obviously did not come from my house. I am going to get a plumber in tomorrow, but can the city please investigate, as I am very nervous about a recurrence. Thank you.