Case Date:

4/16/2025

Pothole

Case Date:

7/5/2018

The empty lot at this location has a giant Beech? tree right at the edge of the property that rains leaves, branches, and bark down onto my property (105 E Sunny Slopes Dr). Probably not much can be done about that, but the giant tree is also leaning sharply toward my house! I have no idea how to contact the owner and alert him/her to that accident just waiting to happen. I don't want to lose one end of my house WHEN that tree falls. Please advise... Thank you. Eric Webb

Case Date:

9/26/2025

I live in a basement apartment at The Quarry apartments, and there is a recurring rat problem that has not been resolved by my property owner/management. Rats have been actively present in the window well outside my basement window. This is not the first time this issue has occurred — last year, rats managed to enter my apartment, and I had to purchase my own sticky pads to catch them. At that time, the property management was notified, but no permanent solution was put in place to prevent recurrence. This year, the problem has returned. I submitted a maintenance request several days ago, followed by multiple emails (including a formal escalation) and phone calls. Despite these efforts, the property management has failed to respond or take corrective action. The ongoing presence of rats poses a serious health and safety hazard and directly impacts the habitability of my apartment. Given that this is a repeated issue, and management has been unresponsive, I am requesting HAND to inspect the property and require the landlord to take immediate corrective action, including extermination and sealing of all potential entry points.

Case Date:

2/24/2018

Several pot holes along Covenanter right before the curve.

Case Date:

12/8/2014

Pot hole on the west side of Rogers (southbound lane) just a bit south of the Country Club Drive / Tapp intersection.

Case Date:

11/6/2015

Homeless living in tents (blue) behind Curry Buick in the Latimer Woods trail area

Case Date:

7/14/2016

The pedestrian walk button on the northwest corner no longer seems to trigger the walk sign, even when traffic changes direction. I haven't tested the other buttons, but I haven't seen an east/West walk sign for several days.

Case Date:

2/2/2026

Snow blocks the pedestrian crossing to get on the sidewalk

Case Date:

7/24/2024

This is an Envirosac of cement (concrete construction debris), likely left over from fiber optic installation one year ago. It is at the residence of 2809 E Daniel Street. It was a box of powdered cement, that naturally hardened into concrete, making it VERY heavy. I would like to know who to contact to remove this from the easement? Another neighbor asked the residents to please remove it, however they have not, and they likely do not think it is their place to do so since the fiber optic company fractured their driveway and did not take this box of cement with them when they repaired it. Can you please point me in the right direction. Photos included. Thank you!

Case Date:

9/9/2025

N/S running sidewalk on the east side of S Sare Rd is very overgrown, including poison ivy patches. This is a City-maintained path. Would be cool for it to be cut back!