Case Date:

2/25/2018

Our neighborhood has had major issues with storm water for several years now, and we'd like to have someone come assess the area to see if there is a breakdown in the storm drain system in this area. The flooding issue begins between 3525 E. Third St. and 3520 E. Park Ln., and builds to the west along the property lines. During times of heavy rain (like we had over the weekend), many of the neighborhood back yards become flooded, and water tends to sit for several days afterwards. I'm sorry I didn't get a picture of the water during the rains yesterday, but will work to submit one during the next rainfall. There appears to be a perfectly adequate stormwater drain in front of 3508 E. Park Ln, but there doesn't appear to be a ditch that will carry the water from between our homes to that stormwater drain. Some help would be greatly appreciated, as we have had water backup in our basement in years past from this issue. Thanks very much for your prompt attention and help. Best regards, Dave & Eileen Henthorn

Case Date:

9/10/2024

My trash didn't get picked up this morning. Can someone come back to get it? Thank you.

Case Date:

2/3/2025

This car has been torn apart and on jacks for days. It's an eyesore and a hazard the jack nugget needs to keep his crap off of the already crowded streets in the Fritz Terrace hood.

Case Date:

7/10/2025

Caller to HAND reporting that the grass at this property and 3523 S Burks Court has not been mowed for several months. Caller said they have made previous about this address over the years.

Case Date:

1/26/2026

We got one snow plow to come through and it blocked in half of the culdesac making things worse. I shoveled down to the curb to attempt to help the plows see the edges, but unfortunately it wasn’t seen.

Case Date:

5/28/2025

Grass is really tall and no one is living there and owner really neglects the yard. Can you please have them mow the lawn. Thank you.

Case Date:

7/22/2025

This house is abandoned and not secured for several years now. There is no back door and windows are broken out. Graffiti has been spray painted inside the house. No one is maintaining the building even though someone is paying for lawn service now. It has been frequented by teenagers and homeless people. There are probably animals living inside, since there is nothing preventing them from going in.

Case Date:

1/8/2025

Recycling was picked up but the bin is also gone. Needs a replacement. Wanted to know if he could have a larger recycle bin, but if it's more money then just give him a normal sized one.

Case Date:

12/22/2025

The lid was broken off our recycle can last week during collection. Can we please have a new small can delivered to our house? Thank you, Connie

Case Date:

1/27/2026

For the past couple of years we have experienced an issue with our street snow plowing. As you can see from the picture the road is being plowed approx.. 10-12’ away from my drive and mail box. The other side of the street is plowed nearly to the curb. I am a retired senior citizen and it not recommended that I shovel that much snow. I pay my taxes same as my neighbors but am not receiving the same service. Thank you! Allen Percifield