Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

4/27/2021

Our recycling did not get picked up & I don’t know why. Please advise.

Case Date:

4/6/2023

I have a charge on my checking account for $104 from Bloomington Sanitation department. I am not located in Bloomington, and believe this charge (or charges) to be in error.

Case Date:

5/9/2023

I have been charged for 2 large pickup items and I have only lived here for 2 months and I haven’t had any large items put out with trash other than a box that didn’t fit in recycling bin.

Case Date:

6/9/2021

All My garbage was not picked up today. Only the bag on the top. This is not packed hard and should have dumped easily.

Case Date:

6/9/2021

Trash not completely picked up. It looks like they barely tipped my trash can because the heavy trash bag in the bottom did not come out. And it's the bag that will get stinky before next week. Since I pay for the service I expect that it be done properly. My address is 401 North Sheffield drive and the trash is still by the curb. I'm attaching a picture of the contents that are left.

Case Date:

7/8/2021

Recently, when the trash collectors empty the trash from our trashcans they have been leaving the lid on the can open. invariably in will rain and require us to empty the can before putting it away. I've lived here 5 years and this has never happened. Our guys always do a great job collecting the trash. I think a new guy perhaps wasn't trained properly.

Case Date:

7/12/2021

I filed a request for an extra Friday trash pickup using the website. No one picked up the trash. We now have a full can and our pickup isn't until Thursday. I'd like someone to come pick it up today. You should also fix that request system so it works as well as calling. Thanks.

Case Date:

7/28/2021

Could you tell me why our trash was not picked up today? Thanks!

Case Date:

8/22/2021

the on street city trash receptacle has disappeared. two weeks ago it was there, now its not. on walnut between kirkwood and 4th street, near the north side of the alley. approximately in front of pili's deli.