Case Date:

2/20/2021

Trash put out Wednesday for Thursday pick up still not picked up as of Saturday evening. Leaving it in the street until you pick it ip. It will be over flowed next week. I'm not bring 10 day old garbage into my house until next Thursday. It is not on the curb because the city plows the snow from the cul de sac into my yard which is ok because there is no other place to put it. So I don't have a curb at this time. I'd appreciated a notification if you weren't going to pick up the trash so I could have found a dumpster somewhere. Other neighbors still have their trash cans out. I presume the other gave up, or maybe theirs was picked up.

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

10/22/2020

My recycle bin was not picked up. The sticker placed on the bin indicated "You have nonrecyclable items in your bin. I wnet through my bin and took out some Kroger sacks. My neighbor called you folks and you told her that egg cartons are not recyclable even though the lable clearly says it is. I went to your website and printed out things that are legal and what is not. But if you are at odds with the lables I cant read minds. I took out what items i thought might? be illegal but I'll not do that again. If my recycle bin is not picked up again, I'll no longer recycle.

Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

4/18/2022

On the last yard waste collection day, my plastic can was knowcked over but not emptied. Can I take it to you to empty. i have some yard waste I need picked up in the next run and no room in the can. Thanks

Case Date:

5/22/2022

Abandoned black couch in the side yard of 1459 W Allen Street.

Case Date:

7/11/2022

Yard waste miss for collection on 6/7

Case Date:

9/2/2020

I put an approved yard waste bag with grass clippings (only about half full) on the curb for pickup on Monday, but it was not picked up. I have no idea why it wasn't taken. Now the bag is wet, full of decomposing clippings and will be a total mess in two weeks. Can it be picked up, please?

Case Date:

1/6/2022

I put a holiday tree out but it was not collected this morning. I know the city was in the area because a neighbor's tree was collected. I can leave it on the street for the next pickup.

Case Date:

5/28/2023

The yard of this home contains trash. There is an abandoned car that has been parked in the same spot for over a year. The windshield is shattered. There are also empty gasoline containers in the yard as well as boxes and childrens toys. The house is overgrown with vines and weeds. The bushes in the front of the yard block the view when pulling out from Southway Dr on to Church ln.