Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

7/5/2023

I also want a bigger container because sometimes we can't close ours

Case Date:

7/5/2023

Trash wasn't picked up. Want bigger trash container.

Case Date:

7/5/2023

Trash wasn't picked up and I want a bigger trash container. Street is 808 south Madison st bloomington indiana 47403. I messaged earlier

Case Date:

7/20/2023

Trash was not picked up on Wednesday (our normal day). Can it please be picked up. Thanks

Case Date:

9/4/2022

To enhance accessibility for mobility wheelchairs, could sanitation workers please replace empty bins on grass off sidewalks? I am talking about the new sidewalks and walking path on West 17th that are situated by the curb without a grassy strip between the sidewalk and curb. Disabled people have difficulty navigating wheelchairs on trash day. Neighbors place their bins correctly at night but sanitation workers unload the empty bins willy-nilly on the sidewalk. It will take more work but hopefully they understand. Sanitation workers do a great job.

Case Date:

9/21/2022

We were left a notice that our garbage wasn’t picked up because it wasn’t bagged. Every single item was in a plastic bag.

Case Date:

9/28/2022

On more than one occasion on a Wednesday morning, there has been a COB garbage truck coming through Sherwood Oaks neighborhood at a high rate of speed. I have witnessed this at least twice. The second time was this morning (9/28/22), at approximately 6:45am. The truck was travelling down Bainbridge from Allendale, and turned left onto Elliston Dr. At the 4 way stop at Bainbridge & Elliston, the driver barely slowed down & completely disregarded the stop sign. Then the driver went down Elliston speeding, presumably down to the park to get the trash there. I witnessed the truck coming back up Elliston a few minutes later, still driving too fast, and disregarding the stop sign again. I know it's early, but kids are picked up at the bus stop at that 4 way stop just a few minutes after 7am, and throughout the neighborhood. We also have a lot of people out exercising in the mornings, & there are no sidewalks on Elliston. Please address this with your staff, but feel free to contact me if you have questions or need clarification. We love our neighborhood & want to keep it safe for everyone.

Case Date:

10/11/2022

trash pickup at 3952 Rosewood Ct. This has been a rental (with up to 10 persons and their guests) since last fall when the ownership of the house changed. I read on the city's website that trash pickup is only for homeowners. Can you please investigate and get back to me? Thanks.

Case Date:

10/18/2022

My recycle bin #17081187 has one lid latch broken. I figure the other one doesn't have long to go. Kindly let me know how to arrange a replacement bin. Thanks.