I requested an additional trash pickup for yesterday. You confirmed that it was scheduled. It was not picked up. I want to be sure I was not charged for it and let you know I still need an additional pick up in order to catch up on my trash removal. Thanks
I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.
My trash can lid has broken and I need a new one please. Thank you
This morning when I went to retrieve my trash and recycling bins after pick up, the recycling bin was missing. Please help!
Not sure which category this falls under. Eight (!) trash bins are lying on the sidewalk (south side of Cottage Grove, just east of Walnut), completely blocking pedestrian traffic. It isn't really a busy street and it's one-way so not a huge problem for most people who can step around them off the curb into the street, but people in wheelchairs or with strollers would not be able to navigate the area.
600 N. Morton on the corner of the parking lot for city vehicles, there is an abandoned couch just right off the sidewalk. Where the marker is placed according to my screen is precisely where the couch is located.
Recycling was not collected. It has been at the curb since Sunday.
My recycling was out since yesterday evening, in the right position, but was not picked up this morning. The trash was but not recycling.
There is a desk sitting on the sidewalk in front of this house, it's been there for months.
Trash collectors are failing to completely empty the containers. Two weeks in a row.