Case Date:

9/11/2020

We have no water.

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

9/20/2021

Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.

Case Date:

9/21/2021

The water tastes like algae.

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.

Case Date:

10/6/2021

Water taste is still an issue - still undrinkable

Case Date:

11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....

Case Date:

1/23/2024

Dogs are kept outside on the porch for 8+ hours a day with no shelter, food, or water. They constantly bark, wanting to get away from the cold and rain. When the owner does let them in it’s only 1 dog at a time and it’s never for very long.