Case Date:

8/9/2023

I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

4/3/2024

Re: 1709 E Circle Drive. Maybe it is time to remember the tenants that the broken office chair that they first had in front of their house for weeks, but then moved towards the neighbor house at 1805 Southdowns, will not magically disappear unless they call the Sanitation Department for an extra trash pickup.

Case Date:

6/21/2024

Not a huge deal, but our trash wasn’t picked up on Thursday for both Eddington street and Eddington ct. we appreciate our sanitation team and look forward to removal when they return to the office!

Case Date:

3/11/2021

There is a loose cord from one end of the building in the grass to the “office” unit of the apartment complex. This presents a personal safety hazard to myself and my animal.

Case Date:

5/5/2022

I appreciate you mowing so quickly after I called to mow. There is still overgrowth there. Furthermore, I have seen people coming in and out of the empty building that used to be the red cross. I don't think they are supposed to be there. Can you post a sign that says no trespassing? They broke a window within the last week to get in.

Case Date:

12/1/2022

My smoke detector has went off for weeks. After notifying a staff office member she was very dismissive and rude about it. And it's still not fixed and worries me. Clogged sink. Light bulbs in bathroom and microwave over light. Bathroom has mold. Black mold. Smoke detector hanging from my son's room by wire and they never sent maint. Drugs and needles (what I believe must have been drugs) many times in the hallways staircases and elevator. Used condom wrappers in hallways and staircases.

Case Date:

1/6/2023

Nathan Dahm is seeking to end asymmetric post cold war Chinese %10 import Chemical Psychological warfare. I hope the city is making note of the court cases and or pending up coming legislation. More so after city employee David Parkhurst responded to my petitions as unfounded stating such water treatments standards are harmless and there is no difference between Calcium v/s Sodium fluoride. But then again he is amoung the fools who supported Huston South Project 2,154 acres of herbicide in the water shed for Lake Monroe

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

9/15/2022

Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.