Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

2/18/2021

I was just curious why the back part of the trail from the dog park to country club isn’t getting plowed. I live along that section of trail and have to walk through a foot of snow to get to the other side that is plowed.

Case Date:

2/18/2021

Hello -- Dunn Street (as it intersects Dodds street) needs snow plowed. It is Dunn street beside 434 E Dodds st, as shown in the map above.

Case Date:

2/18/2021

The people at 1006 W 11th St have scraped their driveway and sidewalk into a 3-foot to 4-foot pile on the sidewalk at 1004 W 11th St. It is now creating a traffic obstruction as it falls out into the street. Sidewalk is completely unusable because of this obstruction!

Case Date:

2/18/2021

Sidewalk has not been cleared of snow this winter. It is very hazardous walking and someone may get hurt very badly

Case Date:

2/18/2021

Sidewalk has not been cleared

Case Date:

2/18/2021

Sidewalk has not been cleared

Case Date:

2/18/2021

The snow on the west sidewalk is piled up so high it is impossible to walk through. It is more snow than nearby un-shoveled areas. It creates a dangerous situation for pedestrians, forcing them to the street.

Case Date:

2/19/2021

The sidewalk at 422 East Hawthorne still has not been shoveled. It was not shoveled after the Monday/Tuesday snowfall, and it was not shoveled after the Thursday snowfall. Weirdly, the front steps, porch and walk of the property have been shoveled, but not the sidewalk. It has been more than 24 hours since the snow stopped.

Case Date:

2/19/2021

I spend multiple hours over multiple days clearing the piles of snow that were plowed into my driveway by the City plows in my cul de sac. Yesterday, I had cleared it all. Then, a plow came and blocked half of my driveway again while also fully covering my mailbox as to be completely inaccessible. The end of my street would have been in better condition if it had never been plowed. If the drivers are unwilling or unable to move the snow into the areas between houses, then why bother doing it at all? I'm only requesting some common sense here. I appreciate the road crews, but if the turning radius is too tight for the plow to even function, then maybe only plow the straightaways.