Case Date:

3/19/2024

No water

Case Date:

9/25/2021

Beginning about 2 weeks ago, our tap water has a bad flavor. We have lived here for three years and never had issues in the past. thank you

Case Date:

8/28/2022

Other: Our tap water has been tasting strange the last 2 days, kind of like dirt or algae. This is not how it normally tastes.

Case Date:

7/21/2022

The storm sewer on Franklin Road, just as it makes a 90-degree turn, is blocked. It does not drain water very well and accumulates. There are other storm sewers near that area that also need cleared.

Case Date:

5/22/2022

Mowing service hit the water meter with the mower on 5/22/22. Needs to be replaced.

Case Date:

3/21/2020

After our new meter was installed, there appears to be standing water around the meter. I think it should be looked at for leakage.

Case Date:

4/9/2024

Water runoff alarm sounding @10:56 PM on 4/9/24

Case Date:

3/19/2024

No water.

Case Date:

8/28/2023

Dear Madam/Sir, We are writing to report an ongoing and hazardous issue concerning the creek that runs behind our properties (3020 S Stratford Dr and 1920 E Wexlex Rd). After moderate to heavy rainfall, the creek's bank becomes overwhelmed by the increased water flow, resulting in flooding of our yards and water surrounding the residence at 3020 Stratford Dr. Our observations indicate that this flooding is primarily caused by erosion along the creek's eastern basin, located on public land 'above' and 'behind' our properties. The severity of the flooding is evident as approximately 2-3 inches of water accumulates around the house, enters the crawl space, and covers utility equipment such as the electric manhole and bollards. The water takes several hours to recede, during which time the electric manhole remains submerged. We have already notified Duke Energy about this issue, given its potential electrical hazards. As new tenants, we have identified this critical problem that was somehow overlooked by previous residents. While we can only attach a single image to this message and all incidents have taken place at night since our move, we are ready and willing to assist your team in identifying the eroded section of the creek bank, provide on-site explanations and further images if needed. We respectfully request your guidance on addressing this matter and your assistance in coordinating with Duke Energy, if required, to urgently resolve this situation. In case you are unable to reach us at 765-508-9679, please contact our property manager, Ms. Janet Jin (812-325-9093, jcornerstone.mgt@gmail.com), as we may be overseas. Thank you for your immediate attention to this pressing concern. Sincerely, Gergo Szanda

Case Date:

8/28/2023

Follow-up on Report #185258 – Assistance needed, please forward to Ms. Elizabeth Carter. Dear Ms. Carter, Thank you for your prompt response to case #185258. We seek your continued guidance regarding the issue outlined in the initial message. The eroded drainage-way section lies outside our rental property's limits. After discussions with all relevant property owners (1912 E Wexley Rd, 1920 E Wexley Rd and 3020 Stratford Dr), we've concluded that this affected section of the drainage-way, causing flooding, might not be on our properties. This is reinforced by utility bollards adjacent to the eroded zone, demarcated by an extra fence. Suspicions arise from recently installed storm drain pipes on E Wexley, which appear to now funnel excessive water into this drainage-way, exacerbating erosion on both sides and ultimately flooding our properties. We kindly request the City of Bloomington's experts to determine ownership of the eroded section accurately and provide expert advice, ideally from an engineer, on addressing the heightened drainage flow, which is beyond our control. My apologies for the earlier property manager's email address error. The correct contact details are as follows: Ms. Janet Jin (812-325-9093, cjcornerstone.mgt@gmail.com). Your assistance in this pressing matter is greatly appreciated. Kind regards, Gergo Szanda