Potholes, Other Street Repair
- Case Date:
- 1/25/2024
A back tire on my car was completely blown out tonight driving down High Street between Maxwell & Covenanter. The pot holes along that stretch are REDICULOUS!!! They were all filled with water due to rain so I couldn't see them and I almost lost control of my vehicle when my tire went into a deep one. My car was forced onto the sidewalk. I could have hit someone walking there! SOMETHING MUST BE DONE TO REPAIR THAT STREET!! It will cost me over $800 to get my car towed and new tire + installation. PLEASE DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION!
- Case Date:
- 3/6/2024
The water runoff from Sare Road travels down McCartney Lane to end in a very small drain that is not large enough to facilitate proper drainage. This photo was from yesterday‘s mild rain. At times the water is much deeper and standing longer because the drain is clogged. A larger drain needs to be installed or possibly an additional drain as well, further up the road. This may be leading to erosion of soil and possibly foundation issues and needs to be addressed soon. We are also due to have our road paved this year so the drainage would need to be fixed prior to that. Please advise.
- Case Date:
- 4/18/2024
Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.
Water Utility Billing Problems
- Case Date:
- 6/4/2024
The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!
- Case Date:
- 6/10/2024
I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway.
Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state.
We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.
- Case Date:
- 6/16/2024
The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.
Water Utility Billing Problems
- Case Date:
- 10/24/2023
Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.