Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

5/19/2021

Neighbor (pavillion properties) leaves the gravel pit unattended and the trash is overflowing, there is waste and needles all over the lot. There is now a mattress where homeless are sleeping. It is creating risk for clients and staff. He should be penalized for not maintaining the property.

Case Date:

5/21/2021

time to update covid protocol poster

Case Date:

6/10/2021

Street light broken off, pitch black area at night

Case Date:

7/1/2021

There are several large dead limbs in trees from 719-721 w 15th St.

Case Date:

7/15/2021

The substation wall at 11th & Rogers is becoming an eyesore. My wish is that the graffiti be painted over in full (not patches) as soon as possible after it is done to discourage future tags. It would be wonderful to have the full brick areas repainted as the patchwork painting highlights the exact location of past graffiti and will make covering future graffiti much easier.

Case Date:

7/22/2021

The person at this house has had two snow plows stored on the street since winter. The one plow is fairly wide and it is a hazard with the cars parked on the other side of the road.

Case Date:

7/23/2021

This time I have included a photo. This is how the sidewalk and gutter has been since I moved here a year ago. Disgusting. Note the cigarettes on the sidewalk as those are the ones thrown from the door with complete disregard for people walking in the public right of way. Previous Ureport is #175706. Trash: Other: The occupants of this house stand in the doorway smoking cigarettes and when they are done they throw them into the street. I have seen this many times and they take no caution about any pedestrians who are walking on a sidewalk right into the path of a flying lit cigarette. I do not feel comfortable approaching these people. Thank you for checking on this ongoing littering problem.

Case Date:

7/30/2021

I put in a uReport for a block street but I think that was a wrong category choice. That was #176656. Now I would like to know if people are able to buy permits for parking their plows on the street? Other: The person at this house has had two snow plows stored on the street since winter. The one plow is fairly wide and it is a hazard with the cars parked on the other side of the road.

Case Date:

7/30/2021

Hello. I was on the TreeKeeper website awhile back and saw that there used to be a tree in the parkway between the sidewalk and 13th street. Is it possible for there to be another tree planted there sometime? Thank you for the consideration. This is the data from TreeKeeper: Site Information Vacant site small 705 W 13th ST, Front Site ID 38154 Species Vacant site small DBH 0 Park Name N/A