Case Date:

7/23/2021

Please come and pave our ally! We cannot get in our out of our driveway without hitting the bottom of our cars on the road because of the big holes missing in front of our driveway. A while back some men came and scattered little bits of asphalt along the ally, which did nothing but make the whole ally worse. The entire ally needs repaved dinner than later because the lack of upkeep to the ally is causing damage to our cars. We are documenting all the damage that is being caused to our vehicles because of the negligence of the city to properly maintain the ally and we are also taking note to the fact that the first report we submitted only resulted in the men placing little bits of asphalt around the ally that has made the conditions worse AND the second report we have submitted is still currently open, no response has been submitted to us, and no repairs have been completed. I will continue to report these repairs being needed until the work is finished.

Case Date:

8/6/2021

Hole still not fixed

Case Date:

8/7/2021

Still a hole there - still damaging our cars

Case Date:

8/9/2021

There is a hole at the end of our gravel driveway that our cars hit everyday going in and out of our driveway. We have opened several cases explaining that the WHOLE ally needs repaved. Twice now y'all have sent out crews to put down pavement in some of the holes. The pavement is loose and keeps breaking apart, causing more damage. Neither time has the crew repaved the ally as they should have and neither time did the crew put pavement in the hole in front of our driveway. Now, y'all are closing the cases I open, stating that crews have already been to my location, however, they haven't fixed anything, but consistently made it worse. We are documenting the damage being done to our cars and everyday I am opening a case here until y'all fix the ally properly by repaving the entire ally. My questions are why aren't you fixing it correctly? Is it because our address is not in a rich neighborhood? Do we not deserve an ally we can drive on without damaging our cars? Please actually fix the issue.

Case Date:

10/5/2023

2 weeks in a row. Trash in bin and in yard. Wildlife having a look and spreading it around now. Corner of Roosevelt and 5th.

Case Date:

8/14/2021

A scooter has been parked on the sidewalk in front of my house, blocking the sidewalk, and making my yard mowing task more difficult. Another scooter has been left on the sidewalk 2 doors from me, and has been there for a week.

Case Date:

3/19/2024

Water was working fine yesterday but i don't get a drop today. The online portal did not say i was delinquent with payment but i paid today anyway. Any clue what's going on?

Case Date:

6/18/2022

Trying to make a turn onto Kirkwood from Oak, it is impossible to see traffic coming from the east. There are several trees that completely block the view.

Case Date:

2/16/2023

Trash has now been accumulating on the porch for three weeks without being put out for removal. Carts overflowing, plus a big box. Food and other waste, and blowing into nearby yards. One block away I saw a dead rat on sidewalk; don’t want them in this block.

Case Date:

2/28/2023

Trash still not taken out (week four, at least). Recycling cart full of trash. One bag on front porch has come open, spilling out food trash, which blows into others’ yards. This is not safe, and not cool. City says it’s monitoring, but it would seem not.