Case Date:

3/13/2024

Can the sidewalk at xxx East 7th Street be shaved down to eliminate the height difference between the two adjoining slabs? See photo attached. This height difference can be dangerous for westbound cyclists riding on the sidewalk who need to negotiate both a quick right turn and a left turn to enter the SR46 underpass. Now that an asphalt multi-use path has been built at Relato Bloomington at the intersection of Pete Ellis Drive and Longview Avenue, westbound cyclists are more apt to ride on the path/sidewalk vs. the street, and will continue to ride on the sidewalk all the way to the underpass. Cyclists will be going at speed since it is downhill westbound. To negotiate this sidewalk height disparity, while at the same time negotiating a sweeping turn, poses a dangerous situation that can be easily eliminated.

Case Date:

3/7/2024

It seems with the hospital construction that the speed limit signs (20MPH) coming onto E Discovery Pkwy from the bypass were never replaced. There is also a "children at play" sign way up on the hill by the childcare's fence, but there is nothing within driver view, near the road, that indicates this area should be slower and that children may be present. Could you please consider adding these signs for the safety of the children? People have been FLYING through there at 40+ MPH. Thank you.

Case Date:

3/6/2024

The water runoff from Sare Road travels down McCartney Lane to end in a very small drain that is not large enough to facilitate proper drainage. This photo was from yesterday‘s mild rain. At times the water is much deeper and standing longer because the drain is clogged. A larger drain needs to be installed or possibly an additional drain as well, further up the road. This may be leading to erosion of soil and possibly foundation issues and needs to be addressed soon. We are also due to have our road paved this year so the drainage would need to be fixed prior to that. Please advise.

Case Date:

2/25/2024

4-5 homeless camps on B-line

Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

2/16/2024

There are homeless encampments steadily increasing in number behind my house and those of my neighbors. There are now several in view of my windows. The amount of trash is staggering, including countless hypodermic needles. Trash is regularly set on fire by the residents of the encampments, producing noxious smoke that smells terrible and is surely not safe to breathe. The city needs to do something about these encampments. Open air drug use within feet of neighborhoods with young children should not be tolerated. I've been a resident of Bloomington for a decade and I'm strongly considering moving out of town due to the city's inability to address this issue. Please do something.

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

2/16/2024

I boarded your bus #1372 at about 7:22 AM heading East on the #3 route this morning, February 16, 2024. I noticed the strong presence of diesel exhaust fumes on the bus & notified the driver. He informed me that that was just the way it is. I told him that I ood not think that we passengers are supposed to be breathing exhaust fumes. He said that it is a normal part of the regenerative process. I explained to him that we are not supposed to be breathing in exhaust fumes. I asked him if he should radio the issue in to dispatch. He explained that there was nothing that he could do about it, that it was a normal part of the regenerative process. When I arrived home & called dispatch, I was told the same thing. Tehn when I was still concerned that this was not supposed to be happening, she passed me onto her boss. I then was also connected to a man in dispatch. He too told me that it was a normal part of the regenerative process. I then asked him, so, you are supposed to be breathing in exhaust fumes while on the bus? Only then did he say that he would have maintenance take a look at it. However, I have heard this before & they have in the past disregarded this concern & let the bus run with exhaust fumes. I do not beleive that we tax-paying citizens should have to put up with busses gassing us like we are in a WWII Natzi Contentration camp getting gassed becouse our lives do not matter. There is never an excuse to expose a passengers to this and in fact, upon being notified by a passenger, the driver should have to pull the bus over, empty the bus of passengers to prevent carbon monoxide poisening & have us wait for a bus replacement or for the issue to get fixed, before reboarding a bus. I have sent a letter to the EPA about this going on for 20-years as I can recall & treating pasengers this way, as though we should not have an issue with disel-exhaust fumes being inhaled into out lungs while riding as a passenger.

Case Date:

2/16/2024

illegal campsites behind IU gardens next to RR tracks

Case Date:

2/13/2024

Please consider adding a lane to allow traffic to go around people turning left into Catalent