Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

9/8/2022

Greetings. In my experience, as well as observations, it does not appear that there is much, if any, enforcement of the Hands-Free Driving state law that went into effect in 2019 in the City of Bloomington. There also doesn't seem to be much accountability to that law as in my experience, the person who rear-ended me told the BPD officer she hit me because she was looking at her phone, but following too close was on the citation and not distracted driving. Why is that? I was told that he didn't want to put more than one reason down. Well, why not distracted driving as that is what she admitted to? Also, there doesn't seem to be any sort of a public safety education campaign in any way... I could imagine that the social media accounts would be a great place for a weekly, bi-weekly, or even monthly Public Safety Announcement (PSA) for some friendly reinforcement, reminders, remedial lessons, etc. about the laws that provide structure around driving a couple ton heavy potentially lethal machine around these safe and civil streets. I think Bloomington motorists need a few reminders on some general laws about operating a motor vehicle, especially the hands-free driving state law. Can someone please speak a bit to this concern of mine? Much obliged for your time.

Case Date:

9/8/2022

Bird scooter was left in the middle of the sidewalk by someone. While walking past it, my shin scraped against it leaving a large cut on my skin.

Case Date:

9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

Case Date:

9/23/2022

Person has been living in an RV in the alley for most of the year. Lots of " personal items" have accumulated. There have been instances of domestic abuse here as well.

Case Date:

9/23/2022

Likely that RV next to house is being lived in. It is parked in the yard not on a driveway.

Case Date:

9/26/2022

Hi, When attempting to drive westbound on Countryside Lane outside Summit Elementary, we were told by a crossing guard that they were allowed to completely block westbound traffic and would not allow us to drive in the eastbound lane due to “their walkers”. I raised a complaint with the principal several weeks ago about not only convenience, but also the fact that emergency vehicles are not able to drive through. They responded indicating that people are only supposed to be parking on the far westbound side of the street and not blocking traffic, but that is not what’s happening. How do they have the authority to block traffic and decide who is or is not allowed to drive on a public street? They said it was “for 15 minutes” but no drop/off pick/up ever takes a mere 15 minutes as parents start lining up we before school lets out.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/4/2022

I often see trash in or near the bus stop at the Mall (close to one of the former Macy's entrances): plastic coat hangers, beverage containers, empty plastic bags, etc. Can you place a trash can there, like you so magnificently did at the bus stop in front of The Brew House? Thanks!

Case Date:

10/5/2022

Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm