Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

6/18/2024

The lid to my gray trash bin has been holding on by one hinge for months. It is now gone for good. Can it be replaced> Bin number 7171668

Case Date:

3/12/2024

Recycling not picked up. No notice on container

Case Date:

10/24/2020

i have asked for bigger trash can and haven't received on yet.And also they haven't picked my recycling up but twice since ive moved here

Case Date:

12/29/2023

I have sent another email after I had made my point across and it still is an ongoing problem. They are not taking accountability. It’s unprofessional.

Case Date:

3/7/2024

I don’t understand why the recycling crew chose to determine if the bin is full enough for them to empty, when I have been told they that should be emptying it regardless of how full it is. This is very disappointing.

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

3/31/2020

Recycling was not picked up today (March 31) even though it was placed curbside yesterday evening. No notice was left. Regular trash was picked up.

Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

2/6/2020

I was visiting Crumble Bakery in downtown Bloomington and was informed that they do not recycle because the City of Bloomington does not collect recycling from restaurants and other food service places in the city. In a community that cares so much about our people, I want to see our community expand to care about our peoples health and the area that our people live in. One of these ways to take care of our people and the place we live is to recycle materials. Recycling materials are not difficult to separate with simple training or charts to follow directions.