Case Date:

9/4/2022

To enhance accessibility for mobility wheelchairs, could sanitation workers please replace empty bins on grass off sidewalks? I am talking about the new sidewalks and walking path on West 17th that are situated by the curb without a grassy strip between the sidewalk and curb. Disabled people have difficulty navigating wheelchairs on trash day. Neighbors place their bins correctly at night but sanitation workers unload the empty bins willy-nilly on the sidewalk. It will take more work but hopefully they understand. Sanitation workers do a great job.

Case Date:

8/29/2022

I just started renting here and both my trash and recycling containers are broken on top. The lids. So the recycling especially get wet when it rains. Can I get new lids or totes since I just started my own service here?

Case Date:

7/26/2022

I found my trash can like this after this morning's pickup. My guess is that it was replaced too close to (or partially in) the road after pickup and it was struck by a vehicle. I also noticed another bin on my block with this same kind of damage.

Case Date:

9/12/2022

For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!

Case Date:

9/14/2022

Please put more trash cans in front of our building. I am the director at 234 N. Morton at the Kadampa Meditation Center. We used to have trash cans in front and at the corners. No longer since the renovation of the corner of 7th and Morton st. Please add this to your budget as I am continually picking up trash. Especially in front of the bagel shop. It would help! Thank you for all you do!

Case Date:

11/8/2022

My trash was not picked up this morning. My bin was knocked over and broken and I noticed the rest of the neighborhood has been picked up. I did not get a notice sticker that it wasn't picked up.

Case Date:

8/3/2023

My trash wasn't picked up today for some reason. Recycle was taken but not trash and nothing was different from any other time. Thanks :)

Case Date:

8/26/2023

Our recycling bin is missing out of the back alley

Case Date:

9/21/2023

Trash has not been picked up on the 2100 block of Wimbleton Ln

Case Date:

8/9/2023

I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.