Case Date:

12/31/2020

I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?

Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.

Case Date:

4/6/2023

I have a charge on my checking account for $104 from Bloomington Sanitation department. I am not located in Bloomington, and believe this charge (or charges) to be in error.

Case Date:

5/9/2023

I have been charged for 2 large pickup items and I have only lived here for 2 months and I haven’t had any large items put out with trash other than a box that didn’t fit in recycling bin.

Case Date:

1/24/2020

Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.

Case Date:

1/30/2020

Only part of our trash got emptied out of our can

Case Date:

2/5/2020

After my Thursday pick up my trashcan has been left by the Sanitation department knocked over on my driveway. I am writing about this issue because for the past three weeks my trashcan has been left knocked over and I am concerned that it will break or be hit by a car coming down High Street in the morning. If the trashcan is destroyed is it City property that will be replaced? Or, is it my property and I will be forced to purchase a new one? I have not taken a picture, but probably will be able to tomorrow morning. I appreciate that this is not an easy job, but am hoping that more care can be taken to put my trashcan back on my driveway and not in the bushes next to the driveway where the ground is uneven.

Case Date:

2/10/2020

I live at 429 S Henderson and one of our trash cans was taken this morning.

Case Date:

2/17/2020

Cart wheel was damaged during this morning's pickup. It won't roll. How do I request a replacement? Thanks!

Case Date:

2/20/2020

This past Monday our entire street's trash was not removed. When will normal trash removal resume, and what can we do about having two weeks' worth of trash? Thank you!