Case Date:

8/9/2023

I live at 3500 E Morningside Drive in Bloomington, Indiana. (There are two homes that appear to be at this address. Ours is the light green ranch house with a dark green metal roof.) We have a dark green plastic mailbox by the street. Our mailbox was damaged this morning, 8/9/23, sometime after 6:30am. Our neighbor noticed the damage and notified us this morning at 11:04am. Since today, 8/9/23, is Wednesday, the day that trash and recycling are collected in the Park Ridge neighborhood, we are guessing that the damage was caused accidently by the robotic arm of the sanitation vechicle. We didn't have bins out this morning to empty, but other neighbors did. Here is a link to photos that show the damage that was done to our mailbox: https://drive.google.com/drive/folders/19_rM2q5K7visO0LR5-6t8QG-fYq8OQia?usp=drive_link . It was scraped on the top, pushed back and to the side, the plastic on the back was broken, etc. We had a box for the Herald-Times newspaper next to the mailbox which was knocked over during this incident, so my husband removed the post from the ground. Unfortunately I don't have a photo of that. I'm hoping someone would be willing to meet with us to see the damage. If after seeing the damage, they agree this could have been done accidently by the robotic arm of the sanitation vehicle, I'm hoping we could be reimbursed for the damage. Thank you for your time and attention to this concern. Please know that we greatly appreciate the weekly sanitation and recycling services provided by the city staff.

Case Date:

9/21/2023

Trash was not collected ion E Cambridge Ct 47408 yesterday 9/20/23. Our bin at 4509 was out night prior and still full as are our neighbors. Please advise if we should leave out or wait until next week. Thank you.

Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.