Case Date:

1/31/2024

Hi. I appreciate the curb-side pick up of trash and recycling. This week (yesterday) after our Tuesday morning pick-up of trash, I noticed that one of the two attachment points for the lid of our city trash container had broken. It was not broken before the pick-up. I understand that the wonderful no-touch process is challenging for the operator, who is working in cold, dark winter streets with large and imprecise equipment, trying to complete a large job in a limited amount of time. Things break. I can go to the roll of duct tape to attempt a fix, but I wanted you to be aware of the issue and I'd like to know what you propose as the preferred solution. thanks, Kelly

Case Date:

9/7/2023

A mattress and some other stuff are blocking half the sidewalk

Case Date:

11/1/2022

Our recycling has not been picked up in 2 weeks. There is no notices as to why and there is nothing in the bin that should not be recycled.

Case Date:

9/13/2021

My recycling was not picked up. I did not have anything that is not allowed. No milk cartons, pizza boxes or styrofoam containers. Please direct me to a list of items not allowed. I would like to know why it wasn't picked up.

Case Date:

9/20/2021

Our recycling hasnt been picked up for 3 weeks now. It seems like our whole streets recycling is not being picked up. No notice was left on can.

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

2/20/2020

This past Monday our entire street's trash was not removed. When will normal trash removal resume, and what can we do about having two weeks' worth of trash? Thank you!

Case Date:

3/27/2020

WEST VERNAL PIKE TWO ABANDONED HOMES NEAR CURRY PIKE AND WEST VERNAL PIKE INTERSECTION. SCARY, WEST VERNAL LIKE IS SO NICE THEN WE HAVE THIS NEGLECT. WHY, SOMEONE SHOULD BE ASHAMED.

Case Date:

3/31/2020

Now that one of the things that people have started doing is cleaning up their yards, I already see many containers and plastic bags ready for the first yard waste pick-up. This won't be, in our neighborhood, until April 13. Is there any chance this can be moved up so that paper bags don't have to sit in rain and wind until the first pick-uptime? Thanks.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden