Case Date:

3/10/2021

Trash was not picked up tuesday morning and no notice was left as to why. Can was not overfilled, lid was closed, properly spaced. Recycling was picked up.

Case Date:

4/18/2021

My garbage can is missing. I think my neighbor took it because now he has two trash cans. Is there any way to prove if one of his cans is mine?

Case Date:

2/21/2022

all trash and recycling on madison and maker way are overflowing, and have been for weeks

Case Date:

7/13/2022

Looks like the trash pick-up missed our cul-de-sac in Park Ridge East. Trash still in container and myself and numerous neighbors still have gray trash cans out.

Case Date:

7/25/2022

Hello, we have not gotten trash collection going on a 4 week in a row. The recycling gets taken, and the trash is: 1) not overflowing 2)everything is in a trash bag so there’s no loose trash. But it is still untouched week after week. I do not understand the issue and was wondering if we could get told what the issue is and if we can get an alternate pickup day set up to finally get the trash taken. Thanks!

Case Date:

12/30/2020

Our wheel fell off of our trash bin and it broke the plastic piece and it wont come back on. So i was wondering do we get a replacement or do we just fix it our selves?

Case Date:

1/4/2021

I own this property and I noticed that one of the wheels on my trash container is broken and I need it replaced!

Case Date:

7/7/2023

paid for an extra trash pick up but never was picked up

Case Date:

7/18/2023

Hello sanitation team, I first want to thank you all for installing a trash enclosure outside our building to help with the trash flow. I wanted to ask if at all possible if we can get a lid on the regular trash side that is the same size as the recycling side as our plastic platter fit in that hole and we has seen a significant amount of loss in this item due to our outdoor seating. Please let me know if we can do this it would be amazing to take care of. thank you.

Case Date:

9/2/2022

This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.