Case Date:

7/8/2021

The swale to the west side of our home overfilled as storm water was backed up at the street drains which then flooded the window well to our basement on June 18-19. Although our yard is regularly flooded during heavy storms, the west swale was designed and dug by the City to carry excess water to the street. We believe this swale needs to be dug deeper and lined with rock to stop erosion from occurring to prevent future flooding of our basement. Please send an engineer to evaluate. This problem has been reported several times.

Case Date:

8/4/2020

Issue #173247 regarding the beehive drain and drainage ditches failing to drain rainwater on 8/3/2020 was listed at the wrong address (2739) and should be 2737 E Brigs Bends.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

1/16/2023

Whenever I return home from work every night, I am always greeted by the mud from construction. Someone else has reported this issue December last year, but I don’t see any improvement.

Case Date:

1/12/2024

The hill on East Moore's going up from Sare Rd to Andrew Circle becomes a full on river when it rains, and a bobsled track when that rain freezes. It's very dangerous.

Case Date:

5/14/2022

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Case Date:

5/3/2021

My name is Lauren, I am the Facilities Manager at Middle Way House. At 6 am this morning- all of our parking spots on Washington (between 3rd and Smith) were blocked off. These spots are needed for staff, clients and volunteers. When will our parking be accessible? Will this be a common occurrence? Thanks for any insight you can provide! Best, Lauren

Case Date:

12/21/2022

The grate cover of a drain in a parking lot here had fallen into the drain. The drain is located inside an HOA called Madison Park. We got the cover out and reinstalled it, but it is bent and needs to be replaced. Would this be a City responsibility or the responsibility of the HOA? Thank you for your help!

Case Date:

6/7/2020

There's a run off in our back yard the pools up with water whenever it rains and it typically takes days for the water to subside. We have deer and ducks that often stop by to take a dip in our back yard :-) This standing water concerns me for mosquitos and others pests. Additionally, the sitting water has started to erode the dirt around the concrete to the point to where I can no longer mow around the area. To the best of my knowledge this is not our property and I wonder if the city maintains these run offs. Is this something that the city can take care of? Thank you for your time.

Case Date:

3/6/2024

The neighborhood has insufficient street drainage for runoff, and this has threatened to flood my home again after yesterday’s rain. It already flooded with extensive damage in 2021, simply because the developers have inadequately accounted for the necessary drainage. I have documented the issue with the ONE drain on the downward slope of the street, where the water pools, meeting my front door, and even moving four parked cars. I would appreciate the benefit of your expertise regarding this matter as soon as is feasible for you. I have also contacted my homeowner’s association for assistance. Thank you!