Case Date:

4/17/2020

Payment sent from IUCU 4/6. Still not showing up for 1500 E Richland Dr.

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

1/23/2023

Case Date:

5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

Case Date:

4/16/2020

We got left a notice on our door stating that our water meter was creeping and that we should contact maintenance. We contacted maintenance and they stated it was likely due to new meters being installed. Our bill this month is 3 units higher than our bill has ever been before and we are beginning to wonder if the meter issue is related at all.

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....