Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

6/13/2024

At the intersection of SR46 and 17th street, there seems to be excess drainage of water from the storage tank. It has been running steadily crossing 17th street into storm drain for over 24 hours.

Case Date:

6/14/2024

Lot of water discharging into 17th Street near intersection with State Rd 46.

Case Date:

6/17/2024

Starting at the intersection of E Second street and Eastside Drive, there are several potholes and missing pieces of pavement, including next to the driveway at 704 and there are especially huge holes next to the driveway at 724 Eastside. During heavy rainfall, the problem gets worse because chunks of pavement next to the holes are getting carried away by the water.

Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

Case Date:

6/8/2024

We have no running water in our home as of this morning. My bills are always paid on time, just wanting to know if there is some other issue going on that I should know about. Please contact me as soon a possible. Thank you

Case Date:

6/15/2024

For several days there has been water streaming out of the water tank at the corner of the bypass and 17th street. Water has been flowing across the street for several days - I assume someone else has already reported this but submitting this just in case.

Case Date:

6/20/2024

Heritage apartments 1610 Hillside Dr has a full pool of stagnant water. It has been this way for one month.

Case Date:

6/20/2024

Water flow has stopped at 1005 W Cascade Avenue, 47404 even though utility bill is paid in full and non-delinquent.

Case Date:

6/24/2024

Water outage since at least early morning, Monday 6/24