Case Date:

3/19/2024

Low water pressure and discoloration

Case Date:

3/19/2024

We have very little water pressure in the entire house suddenly this morning with no leaks or issues. Is there a larger issue?

Case Date:

3/27/2024

I saw my original complaint didn't go through. 930 South ransom has black smelly water discharging into the ditch.

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

7/11/2022

2 things: (1) large city tree at SE corner of Sare and Mill Stone Way severely damaged, broken and dangling branches causing hazard for drivers -dangerous, needs immediate attention; (2) damage caused by water main being hit during Smithville contractor work, the same corner is in disarray, lawns torn up, streets are a mess, and city drain affected.

Case Date:

4/4/2023

Gas utility dug up driveway and recently the new cement was put in but they left a large (heavy and immovable) clump on the lawn. Also the edge of the driveway is collecting water from the small ditch next to it they dug up. It’s been about a week now - I thought originally they might come back to take care of it.

Case Date:

10/31/2023

water main cover been removed by the street

Case Date:

6/27/2022

Brand new owner, I was cutting grass with my riding lawn mower, the lawn mower blades made contact with the sewer/water metal plate damaging the cover. There is a hole on top of the metal plate that needs to be repaired. I put an orange cone to cover the hole. This hole is not big enough for a kid to fall but someone could get hurt and trip.

Case Date:

7/14/2022

Bamboo overgrowth 1115 W 6th Street's SouthEast corner fence line is spilling over to easements of the three adjacent neighbors yards and easements. In addition to the rampant spread of this address's bamboo cluster, there is very serious concern that the utility pipes, water and gas lines, that run along the easements will be damaged or impinged upon. There is a city policy that overgrowth in yard cannot exceed a height of 8". Some of this bamboo overgrowth is over 15 feet! I love plants and I don't want to have bad relations with my neighbors, but bamboo is a terrifyingly overly successful plant species that belongs in a container. After hearing a story about bamboo on WFIU, I was heartened to learn that there might be some support from the city to help with this very insistent bamboo problem.

Case Date:

8/15/2022

Last summer a pipe broke behind my trailer and it was a few days before the city could get it fixed. This ended up making my foundation fall, floors rot, and other water damage issues that are now coming to light. I have had a contractor come in and look. He states that it was due to the flooding the broken pipe caused that the city too so long to fix. I would like someone to contact me regarding this issue. I have more pictures.