Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

9/8/2022

No working water

Case Date:

9/8/2022

Terrible water taste affecting our business

Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/9/2022

Please do something about the length of time the algae taste is in our water. Thr kids and pets can't handle it.

Case Date:

9/9/2022

We all are aware of the taste and smell issue with the water right now. I work at the hospital and many of my patients refuse to drink it because it tastes so bad, as do I. The smell in the shower or when pouring water to boil is so bad. My big issue is that my dog has become very ill with bleeding upon urination, vomiting, and severe diarrhea. When I took her to the vet there were 3 others in the waiting room with dogs with the same issue. I know we have been told that the water is safe to drink but I'm not sure this is a coincidence. I worry that there have not been enough testing done on the safety of the algae in the water on pets. I will be giving mine only bottled water and hope she survives this illness but really want this issue resolved.

Case Date:

9/9/2022

Water is a light yellow greenish color

Case Date:

9/10/2022

The water tastes and smells nasty.

Case Date:

9/10/2022

Water tastes & smells disgusting. I got sick for a day, sore throat (negative covid test). We have a youth in home who has lots of allergies and food sensitivities, too. Thank you

Case Date:

9/10/2022

Water smells and tastes like algae