open #188459
Sidewalk & Curb Complaints
1115 E Wylie ST
- Case Date:
- 5/15/2024
broken sidewalk and missing curb
broken sidewalk and missing curb
This is my third time trying to submit this concern. There is a broken small manhole cover near a fire hydrant on Weatherstone Lane. I took a photo but I think uploading it is crashing my submittals so I’m trying this one without. Thanks.
Our toilet will not flush and neither will the neighbor's. We have both had the drainage pipe reamed out to the street and the problem is still there. We think the blockage is across the street by the stream. Please unclog this for us.
Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!
Thank you for patching the cut in the sidewalk, but now instead of a small trench it's a bump. Please patch sidewalks to be flat. (southwest corner at Southdowns/Woodlawn intersection).