Case Date:

3/19/2024

water is not running right. barely any flow

Case Date:

4/23/2024

Our water recently has dramatically dropped in water pressure and heat. I was wondering what could possibly have changed? We are up-to-date on our bills.

Case Date:

5/6/2024

The water meter is leaking severally at this location and is causing large water usage alerts to us. Please fix immediately and adjust our billing due to it being on your end.

Case Date:

5/8/2024

There is excessive water usage taking place at this property. It has been occurring for over a week. We have notified you that we believe the leak is on the City's side. Please address IMMEDIATELY and credit the large volume of usage to our account for this property. Thank you, Stacy Waller Accountant Olympus Properties

Case Date:

6/10/2024

The main water line from the meter to the house was leaking. It is galvanized pipe and extremely rusty. I removed the pipe but I can not find the right kind of fitting to connect the PEX pipe to the meter. Where can I get that fitting? I called the other day and spoke with someone but they could not help me. Thank you.

Case Date:

6/13/2024

My water is of

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?

Case Date:

4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant