Case Date:

3/13/2020

Possible water leak at water meter location

Case Date:

3/21/2020

After our new meter was installed, there appears to be standing water around the meter. I think it should be looked at for leakage.

Case Date:

3/23/2020

There is a potential water leak from the meter to the residence water main. This was reported earlier case# 171990 and status changed to resolved but the problem still exists. Please notify me of resolution findings at mttraas@yahoo.com or text 812-369-3051. Thank you. Mark T Traas

Case Date:

3/27/2020

I'm guessing it's difficult at times, but shouldn't workers be using masks, or at least TRYING to stay apart from one another. I keep seeing them grouped together looking at things. Anything you all can do. Thanks for being out there working though!!

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

2/15/2023

Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.