Case Date:

9/11/2020

We have no water.

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

4/14/2024

Need water turned on asap

Case Date:

11/13/2023

House has been vacant and for sale since first of August, We have been getting billed for far more water than we used when we lived there, even when we watered outside... No running toilets, leaks, etc. Please advise .... Thanks ....

Case Date:

9/1/2022

The water is so terrible tasting and smelling that my family cannot drink it! We were forced to buy water. How long will this last? The foul smell and taste happens nearly every year. With CBU being the only source of potable water in Bloomington, there is no alternative! We are having to spend our limited resources to get drinkable water. We should at least get a decrease in water charges if CBU is unable to correct the issue permanently.

Case Date:

9/9/2022

We all are aware of the taste and smell issue with the water right now. I work at the hospital and many of my patients refuse to drink it because it tastes so bad, as do I. The smell in the shower or when pouring water to boil is so bad. My big issue is that my dog has become very ill with bleeding upon urination, vomiting, and severe diarrhea. When I took her to the vet there were 3 others in the waiting room with dogs with the same issue. I know we have been told that the water is safe to drink but I'm not sure this is a coincidence. I worry that there have not been enough testing done on the safety of the algae in the water on pets. I will be giving mine only bottled water and hope she survives this illness but really want this issue resolved.

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

9/20/2021

Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.

Case Date:

9/21/2021

The water tastes like algae.