Case Date:

3/19/2024

low water pressure

Case Date:

3/19/2024

Low water pressure and discoloration

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

5/19/2024

Turned on faucet to clean a litter box and leaves came out with the water for several minutes

Case Date:

6/10/2024

Our tap water has been brown for several weeks now. I spoke with my neighbor at 651 W Clover Terrace and they also are experiencing brown tap water. I've talked with others in the area and they are having the same issue. We're concerned about the water quality.

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

6/16/2022

This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.