Case Date:

2/21/2022

Usually I'm don't usually complain about the police department as you all do amazing work around the city. But this morning had to be the most terrifying thing I've encountered. At about 6:45am I'm getting ready to take my dog out, and whenever I take her out before daylight I'm always aware of my surroundings, as I'm always afraid something is going to happen, and in this city you never know. I open the door to go out and noticed my dog is a little more anxious than usually. An out of the corner of my eye I notice this man in all black coming up from behind my house in my yard, and between my car and the neighbors fence doesn't say one word to me as noted it was dark out. Now at this point being in dark clothing and in my yard, I literally thought I was going to have a panic attack cause i had no idea who it was and hurried my dog back inside. Had literally no idea this dude was a police officer as he didn't say a word to me and on that side of the house you can't see his patrol car. So when I go back in and calm myself down, I look out the window towards the other side of my house and notice his patrol car. I don't mind the police being in my yard for whatever reason but at least they could of done was said something when I walked out. Is this standard for you to be in someones yard and not announce yourself? I dont know cause I'm not a police officer. But it would have been great to know as they literally scared me. Thank you for your time.

Case Date:

5/30/2022

Trees in tree plot need trimmed on 14th st side of my house, an the one in the tree plot in front of my house please. Thank you.

Case Date:

6/30/2022

Lots of excessive front yard and back yard growth. The back yard also contains a myriad of trash items such as old toilets which have been collecting water. My pest control company says mosquitoes won't get better here until something is done over there.

Case Date:

8/12/2021

I tried to describe this issue over the phone but the street dept. employee only wanted to blame my driveway for destroying the city street. What?? The problem is the street gutters. When the 800 block of Briarcliff was repaved about 6 years ago, it was ground down and the asphalt was carried into the gutter and made for a smooth transition to the remaining gutter concrete. The 900 block of Briarcliff was not ground down and repaved at that time. We are still waiting for the rest of Briarcliff to be repaved properly. In the 900 block the street's asphalt is approx. 3 inches higher than the concrete gutter so when you include the yard side of the gutter we have one enormous gully. I know of one broken ankle because of this and two weeks ago the Amazon driver twisted his ankle stepping into the gully getting out of his truck. I had asked about putting concrete in the gully in front of my mailbox and was told by street employee NO, that would destroy the street. So what can be done to either pave the gutter in the 900 block like the 800 block or grind down the street pavement in the 900 block so it makes a smooth transition with the gutter. I know what I would do but the city owns the street. We on the 900 block pay the same city tax rate as the 800 block so I think we should have the same street setup. I did ask the street employee to bring out a two wheel drive vehicle and try to drive through the gutter. Not surprised no one showed up. Thanks

Case Date:

8/5/2021

Grass/Weeds needed cut, you can barely walk on the sidewalk section that's there.

Case Date:

2/7/2022

They have a small corner piece of sidewalk that has not been cleared from the snow.

Case Date:

8/19/2021

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

7/18/2022

Excessive growth over sidewalks and yard

Case Date:

6/12/2020

Hi. I just want to say that I really appreciate the Adopt-a-Drain program. I was told about it by a city worker named Kriste. Anyway, I've complained for years about the storm drains on Blair Avenue. They get clogged (mostly by grass clippings from people mowing) and then the rain doesn't drain well. For years I said, why doesn't the city clean these? I was annoyed about it because the water would carry seeds and dirt, which would collect in my gutter, and then the next thing I know I have to mow my gutter! lol! So for the past four years I've been cleaning out my gutter, muttering to myself about the drain, and then every now and then cleaning it out, too. When I heard about Adopt-a-Drain, I realized that I could handle that task for two drains on Blair Avenue that impact my yard. Kriste also taught me that the city has over 12,000 drains, far too many to handle without some help. So, now I know that I can help, and I'm glad to do it. Great program!